Privacy Policy

1. Introduction

ETIAS Advisors ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, passport details, and other information you provide when using our services
• Payment Information: Credit card details and billing address (processed securely through our payment providers)
• Technical Information: IP address, browser type, device information, and cookies
• Usage Information: How you interact with our website and services

3. How We Use Your Information

We use your information to:

• Process and manage your applications and service requests
• Communicate with you about your enquiries and orders
• Improve our website and services
• Send you marketing communications (with your consent)
• Comply with legal obligations
• Prevent fraud and enhance security

4. Data Sharing

We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our business, such as payment processors and cloud service providers. These parties are contractually obligated to keep your information confidential and secure.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Your Rights

Under data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Request data portability
• Withdraw consent at any time

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

9. International Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected] or through our contact page.